Legal Notice

In compliance with the duty of information contemplated in the current regulations on Information Society Services and Electronic Commerce, we inform you that the person responsible for this website is

Palancares Alimentación SL
CIF: B73078792
Vega del Segura Street SN 30180 in Bullas (Murcia)
Internet domain: http://www.Palancares.com/

Registered in the Mercantile Registry of Murcia in Volume 1665; Page MU-31913

Ph: 968 63 31 33

In response to communications from users and/or interested parties at the following e-mail address: protecciondedatos@grupofuertes.com.

1.- CONCEPT OF USER

A USER is anyone who accesses the website, whether or not they use the content or information provided therein.

The USER states and expressly accepts that access to the website implies in its entirety the unequivocal commitment to comply with each and every one of the general conditions of mere access and use of any of the contents provided and/or lent by the website. In any case, if the USER does not understand or assume compliance with all or part of the aforementioned general conditions, he or she must not access or use the website and/or the contents provided and/or lent through it. Consequently, the User must read this Legal Notice and Privacy Policy carefully each time he or she intends to use the website, as it may be modified.

In the event that any doubt may arise from reading the Legal Notice and Privacy Policy, please do not hesitate to contact the owner of the website at the above address of the person responsible.

Translated with www.DeepL.com/Translator (free version)

2.- OBJECT

The owner of the website, through this one, makes available to the USER the access to a series of contents and information that can be provided by the owner himself or by third parties.

Palancares reserves the right to limit, interrupt and suspend access to the website or the use of all or some of its contents or information at any time. Likewise, the owner reserves the right to, at any time, modify the location on the website of the contents it has available, as well as the configuration of both the contents or information itself and access to them, and even the “look and feel”.

3.- CONDITIONS OF ACCESS AND USE OF THE WEB

3.1.- ACCESS AND GENERAL USE OF THE WEBSITE BY A USER.

The USER expressly and unequivocally accepts that access to and use of the website does not imply any type of guarantee, which is expressly waived by the owner, regarding the suitability of the contents included in the same for particular or specific purposes of the USER. Consequently, both the access to the web and the use of the contents and information is carried out under the exclusive responsibility of the USER, and the owner will not be responsible in any case and to any extent, neither for direct or indirect damages, nor for emerging damage or for lost profits, for any possible damages derived from the use of the contents or from the conclusions that the USER himself may draw from the use of the same.
The USER expressly and unequivocally accepts that the owner may, at any time, establish additional conditions or restrictions for access to the website and for the use of the contents, the observance of which will be immediately complied with by the USER.

3.2.- AUTHORISED USE OF THE WEB AND ITS CONTENTS

The USER expressly and unequivocally consents to access to the website and, where appropriate, to the use of the website and its contents in accordance with these general conditions, the specific conditions that may be available for each content, as well as other applicable regulations, good practices and customs, good faith and public order. In any case, and purely for information purposes, the User undertakes to

a) Not to access or use the website or its contents, which are not permitted or contrary to the purpose of the website and the regulatory framework that governs it. Thus, the USER must not carry out or try to carry out accesses or uses of contents and/or restricted areas if in the future the website is made available without the proper authorisation to do so. Furthermore, the USER must carry out said access and use of the restricted areas using the procedures and tools that the website itself has established for this purpose, without under any circumstances, whether the USER is authorised or not to access and use the restricted areas and contents, the use of any procedures, means or computer tools that attempt to circumvent the security and identification measures established by PALANCARES or by third parties.

b) Accessing and/or using the Website and/or its contents within the principles and purposes for which they were created and made available to the USER, also respecting the format in which they are made available and the general conditions set forth herein. In order to comply with these principles and purposes, the USER, by way of illustration and not limitation, undertakes

b.1) not to carry out or try to carry out actions that entail or may entail direct or indirect damage, in general, to the website and the contents or information contained therein, and in particular, to the rights of the owner or any third party, whether USER or SUPPLIER of the website; b.2 ) not to carry out or try to carry out actions that affect, either, among others, modifying, manipulating or eliminating the references or formats of the references or mentions on protection of intellectual or industrial property rights of the owner or third parties, both of the web itself and of the contents arranged on it and other elements that compose it; b.3) not to carry out actions that damage or may damage the systems of the owner or third parties, or that in their case affect or may affect the normal development of the object of the web. These actions include the introduction of computer viruses into the systems of the owner, the USERS or any third party that affect or may affect the website in any way, as well as actions aimed at spreading such viruses both on the website and on the network through the website.

c) The USER will be responsible for all the damages, of any nature, that the owner, any other USER or a third party may suffer as a consequence of the improper use that they make of the web or of the contents arranged in it. Likewise, they will be liable for any amount that the owner must pay as a consequence of an administrative resolution, firm court ruling or transactional agreement aimed at compensating third parties for damages caused by the same reason.

3.3.- LOS CONTENIDOS: El USUARIO

manifiesta expresa e inequívocamente que se compromete a no reproducir o copiar, distribuir, permitir el acceso del público a través de cualquier modalidad de comunicación pública, transformar o modificar los CONTENIDOS, a menos que se cuente con la autorización del titular de los correspondientes derechos o ello resulte legalmente permitido, así como a no quebrantar o intentar quebrantar los dispositivos de protección o cualesquiera mecanismos de información que puedan insertarse en los Contenidos referidos por ejemplo a la protección de la propiedad intelectual o industrial de los mismos.
El USUARIO se compromete a NO obtener o intentar obtener los Contenidos empleando para ello medios o procedimientos distintos de los que, según los casos, se hayan puesto a su disposición a este efecto o se hayan indicado expresamente en las páginas web donde se encuentren los CONTENIDOS o, en general, de los que se empleen habitualmente en Internet por no entrañar un riesgo de daño o inutilización de la web y/o de los CONTENIDOS.

4.- ACTIVIDAD COMERCIAL

La mera exposición de productos y/o servicios y la información acerca de los mismos suministrada por el titular de la web o mediante enlaces a otros Websites de mercantiles del Grupo empresarial al que pertenece PALANCARES no supone de por sí actividad comercial alguna y las transacciones o contrataciones que en su caso se pudieran producir entre el titular de la web y un USUARIO se llevarán a cabo por medios de contratación diferentes a la web y estarán sujetas, en su caso, a la legislación y normas aplicables al caso particular.

La finalidad de los links que aparecen en esta Web es exclusivamente informativa, no suponiendo, en ningún caso, una sugerencia o invitación al usuario a visitar las webs de destino. PALANCARES no será, en ningún caso, responsable del resultado que pueda o pretenda obtener el usuario de Internet de las webs a las que acceda a través de los citados links.

Las ofertas, precios, productos novedosos de lanzamiento al mercado, características y en general todo aquello relacionado con los contenidos de la web y los enlaces a otras Websites, en su caso descritas, podrán ser variados en cualquier momento por el titular sin que éste asuma ningún tipo de responsabilidad por dichos cambios o actualizaciones que se puedan producir, ni por posibles o eventuales errores materiales o de trascripción de dichos contenidos en la web. Todo ello sin perjuicio del cumplimiento por parte del titular de lo dispuesto en la legislación que le sea aplicable.

4.- COMMERCIAL ACTIVITY

The mere display of products and/or services and the information about them provided by the owner of the Website or through links to other commercial websites of the business group to which PALANCARES belongs does not in itself imply any commercial activity, and the transactions or contracts that may occur between the owner of the Website and a USER will be carried out by means of contracts other than the Website and will be subject, where applicable, to the legislation and regulations applicable to the particular case.

The purpose of the links that appear on this website is exclusively informative, not implying, in any case, a suggestion or invitation to the user to visit the destination websites. PALANCARES will in no case be responsible for the results that Internet users may obtain or intend to obtain from the websites they access through the aforementioned links.

The offers, prices, new products launched on the market, characteristics and, in general, everything related to the contents of the Website and the links to other Websites, if any, described, may be varied at any time by the owner without the latter assuming any type of responsibility for such changes or updates that may occur, or for possible or eventual material or transcription errors of such contents on the Website. All of this is without prejudice to the compliance of the owner with the provisions of the applicable legislation.

5.- INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS

The content and information provided by PALANCARES, as well as the content poured into the network through its website and the corresponding links are protected by the laws and international conventions applicable to intellectual property.

Any form of reproduction, distribution, public communication, transformation, making available and, in general, any other act of public exploitation referring both to the Web pages and to their content and information, is prohibited without the express and prior written consent of PALANCARES, except when the scope of application and use is the private one of the user himself, and as long as the transfer to third parties does not occur.

Consequently, all the contents shown on the Websites and especially, designs, texts, graphics, logos, icons, buttons, software, commercial names, brands, industrial drawings or any other signs susceptible to industrial and commercial use are subject to the intellectual and industrial property rights of PALANCARES or of third party owners who have duly authorised their inclusion on the Website.

The contents, images, forms, indexes and other formal expressions that form part of the Web pages, as well as the software necessary for their operation and display, also constitute a work in the sense of copyright and are therefore protected by the international conventions and national legislation on intellectual property that may be applicable. Failure to comply with the above implies the commission of serious illegal acts and their sanction by civil and criminal legislation.

Any act by virtue of which the Users of the services or contents may exploit or use commercially, directly or indirectly, in whole or in part, any of the contents, images, forms, indexes and other formal expressions that form part of the Web pages without prior written permission from PALANCARES is prohibited.

Specifically, and without being exhaustive, it is forbidden to reproduce, distribute, exhibit, transmit, retransmit, broadcast in any form, store on physical or logical supports (for example, diskettes or computer hard disks), digitalise or make available from databases other than those authorised by PALANCARES, as well as their translation, adaptation, arrangement or any other transformation of such information, images, forms, indexes and other formal expressions or commercial phrases that are made available to Users through the services or contents, insofar as such acts are subject to the applicable legislation on intellectual and industrial property or image protection.

Palancares is free to limit access to the website, and the services offered therein. Any technical, logical or technological resources by virtue of which a third party may benefit, directly or indirectly, with or without profit, from each and every one of the contents, forms, indexes and other formal expressions that form part of the web pages, or from the effort carried out by Palancares for their operation, are prohibited. Specifically, any link, hyperlink, framing or similar link that may be established in the direction of the Palancares websites is prohibited without the prior, express and written consent of Palancares. Any transgression of what is stipulated in this point will be considered as a violation of the legitimate intellectual property rights of Palancares on the websites and all their contents.

Palancares will not assume any responsibility for consequences derived from the aforementioned conduct and actions.

6.- EXCLUSION OF GUARANTEES AND RESPONSIBILITY.

6.1. EXCLUSION OF GUARANTEES AND RESPONSIBILITY FOR THE OPERATION OF THE WEBSITE.

The owner does not guarantee the availability and continuity of the operation of the website or those other websites with which a link has been established. Likewise, the owner shall in no case be liable for any damages that may arise from a) the lack of availability or accessibility to the web or to those other sites with which a Link has been established; b) the interruption in the operation of the web or computer failures, telephone breakdowns, disconnections, delays or blockages caused by deficiencies or overloads in the telephone lines, in the Internet system or in other electronic systems produced in the course of its operation; c) the lack of suitability of the web for the specific needs of the USERS and d) other damages that may be caused by third parties through unauthorised interference beyond the control of the owner. Likewise, the holder warns that the quality of the disposition of the contents and information on the web and the use that the USER makes of them, depends to a great extent on the hardware and software of the latter complying with the technical requirements that may be necessary at the holder’s discretion. Therefore, the owner is not responsible for the impossibility or deficiency in the provision of content or information on the web or the use thereof by users in the event that they do not meet these technical requirements.

The holder does not guarantee the absence of viruses or other elements on the web introduced by third parties unrelated to the holder that may produce alterations in the physical or logical systems of the USERS or in the electronic documents and files stored in their systems, such as screensavers or wallpapers. Consequently, the proprietor will in no case be responsible for any damages of any nature that may derive from the presence of viruses or other elements that may produce alterations in the physical or logical systems, electronic documents or files of the USERS. The owner does not guarantee that unauthorised third parties will not have access to the type of use of the website made by the USER or the conditions, characteristics and circumstances in which such use is made. Consequently, Palancares will in no case be responsible for any damages that may arise from such unauthorised access.

6.2.- EXCLUSION OF GUARANTEES AND RESPONSIBILITY FOR THE USE OF THE WEBSITE

The owner will not be responsible in any case for the use that USERS and/or third parties may make of the website or the contents and information, nor for the damages that may arise from it. Thus, the owner warns that in the event that in the future studies, opinions, reports, etc., included as content on the website, these contents made by the owner or third parties are intended only to provide guidance to support the activity of the USER, so the user expressly accepts that in no case the owner assumes any responsibility for any damages that may be caused directly or indirectly by the use that the user makes of such content and the conclusions drawn from them.

Any responsibility for the decisions that the USER may take based on this information is excluded, as well as for possible typographical errors or technical inconsistencies that may be contained in the documents and graphics that the page may have. The information is subject to possible periodic changes without prior notice of its content due to the extension, improvement, correction or updating of the Contents.

7.- USE OF COOKIES AND LINKS

7.1.- COOKIES.

The USER expressly and unequivocally states and authorises the owner to use, if he or she considers it appropriate, “cookies”, when the USER accesses and/or uses the website. Said “cookies” may be voluntarily rejected by the USER. The use of these cookies by the owner will take place in a dissociated way, so that no association process will be carried out between the USER and/or his/her access device and the USER’s personal data. Under no circumstances will the voluntary refusal to set cookies jeopardise the USER’s ability to access and use the Contents. For more information see COOKIES POLICY.

7.2.- LINKS.

All those who wish to establish a link or hyperlink between their web page and this website must first obtain the authorisation of the owner. In the event of obtaining said authorisation (which may be revoked unilaterally at any time), the establishment of the link must comply with the following requirements: a) the establishment of the link may under no circumstances involve any reproduction of the website, but must only serve to allow access to the website. Furthermore, access via the link may only be to the home page of the website (“homepage”), and under no circumstances to any page other than this one; b) no frame or border environment shall be created on the website; c) no false, inaccurate or incorrect statements or indications shall be made on the website; d) it shall not be stated or implied that the owner of the website endorses, recommends, supervises or assumes the contents provided or the services rendered through the web pages where the link was established, eluding and waiving any responsibility that the website may incur (its managers, owners, etc. ) both for the establishment of the link itself to the “homepage” of the web and for the services provided and the contents laid out on said web page; e) in any case, the authorisation to establish the link will only mean an authorisation to establish the link in accordance with that laid out in this section, and therefore in no case will it mean, without authorisation, the possibility of use or provision on said web page where the link was established of intellectual or industrial property rights of the owner or any third party. In any case, the web page in which the link is established may not contain distinctive signs that may lead to the existence of a relationship of association (as it does not exist) between the services, products and contents arranged and provided on the web page and those arranged and provided through the web. Likewise, they may not induce to understand the existence of an association (as it does not exist) between the natural person, legal entity or entity that manages or is the owner of said web page and the owner or third party providers of contents and/or information of the web; f) the web page that establishes the link, during the period that the link is established, may not dispose or provide services or contents that are illicit, fraudulent, contrary to these general conditions, good faith, good customs and the rights of third party providers of contents of the web or the owner.

8.- PARTIAL NULLITY

If any clause of this legal notice of this website is declared totally or partially null or ineffective, it will only affect that provision or the part of it that is null or ineffective, with the rest of the conditions of the legal notice remaining in force and the provision or part of it that is affected by not being put into effect unless, as it is essential to these clauses, it would have to affect them integrally.

9.- NON-COMPLIANCE, APPLICABLE LAW AND JURISDICTION

The owner reserves the right to exercise as many actions as are available in law to demand the responsibilities that derive from the breach of any of the provisions of this Legal Notice by a USER. The provision of the web service and these clauses are governed by Spanish Law. Insofar as the law allows, the parties, expressly renouncing any other jurisdiction that may correspond to them, agree to submit to the jurisdiction of the Courts and Tribunals of the city of Murcia.

COOKIES POLICY

1.- USE OF COOKIES ON THE PALANCARES WEBSITE

The Palancares website, uses GOOGLE ANALYTICS, an analytical service developed by google which allows the measurement and analysis of the navigation in the web pages through cookies. Cookies are files that can be downloaded to your computer through the web pages. The purpose of the cookies is to provide the user with faster access to the services of the web page, as well as to personalise them, facilitating and offering each user information that is or may be of interest to them, with respect to the use they make of the aforementioned services. The PALANCARES Website uses these cookies to facilitate and optimise the User’s navigation to the maximum. The cookies are associated exclusively with an anonymous User and his/her computer and do not provide references that allow the capture or deduction of the User’s personal data. Users may configure their browsers to notify and reject the installation of the cookies on the PALANCARES Website, without this affecting the User’s ability to access the Content. However, we would like to point out that, in any case, the quality of the Website’s operation may be diminished.

2.- TYPES OF COOKIES AND PURPOSE

Depending on the entity that manages the cookies, they can be classified in groups:

Own cookies: those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
Third-party cookies: those sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

According to the time period they remain activated in the terminal equipment they are divided into:

Session cookies: These are designed to collect and store data while the user accesses a web page.
Persistent cookies: Type of cookie in which the data continues to be stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

According to their purpose, they are classified as follows:

Technical Cookies
Personalisation cookies
Analysis cookies
Advertising Cookies
Advertising Cookies

In the case of the Palancares website, the cookies used come from the GOOGLE ANALYTICS application. These are:

utma: cookie that generates a unique user ID. It is used to count how many times a user visits the site, as well as to register when it was the first and the last time he or she visited the site. 
utmb and utmc: cookies used to calculate when a session has ended. The utmb records the time of arrival at the site. The utm checks whether the session should be kept open or a new session should be created.

utmz: cookie that records the origin of the user, and their keywords. 

ASP.NET_SessionId: cookie that allows to store a unique identifier per session through which it is possible to link data necessary to enable the current navigation. 
cookies_policy , manages the user’s consent to the use of cookies on the website, in order to remember those users who have accepted them and those who have not, so that the former are not shown information at the top of the page in this regard. 

Unam: the website allows us to share our content via email, Twitter, Facebook, etc. , so that this service works smoothly cookies are used as Unam counts the number of unique users who share content and the number of page views are generated from the resulting quota.

Important: unless the User registers with a PALANCARES Service, the “Cookie” will never be associated with any personal data that can identify him/her. The cookies used will only have statistical purposes that help to improve the management of the Website for the users who visit it

3.- MANAGEMENT OF COOKIE POLICY BY THE USER

PALANCARES, shows, in the upper part of its Website, information about part of its Cookie Policy with each login so that you as a user are aware of it. The following actions can be carried out on this information:

Accept cookies. This warning will not be displayed again when accessing any page of the portal during this session.
Close. The warning is hidden on this page.
Modify your configuration. You can obtain more information about what cookies are, know the PALANCARES cookie policy and modify the configuration of your browser.

4.- DISABLING COOKIES

As a user, you can restrict, block or delete cookies from web pages. Virtually all current browsers allow you to change your cookie settings. The settings can be made within the menu of your browser under options or preferences.

As each browser uses a different operation, the help function of your browser will tell you how to do this

Internet Explorer: windows.microsoft.com/en-xl/internet-explorer/delete-manage-cookies#ie=”ie-10
FireFox: support.mozilla.org/en/kb/Borrar%20cookies
Chrome: support.google.com/chrome/answer/95647?hl=”es”
Safari: www.apple.com/es/privacy/use-of-cookies/

Below is information and instructions on how to access the configuration menu for cookies and, where applicable, private browsing in each of the main browsers:

Internet Explorer: Tools -> Internet options -> Privacy -> Settings.

For further information, you can consult Microsoft support or the browser’s Help.

Firefox: Tools -> Options -> Privacy -> History -> Custom settings.

For more information, you can consult Mozilla support or the browser’s Help.

Chrome: Settings -> Show advanced options -> Privacy -> Content settings.

For more information, you can check Google support or browser Help.

Safari: Preferences -> Security.

For more information, you can consult Apple support or browser Help.

There are also tools for managing the storage of your cookies, such as the following

Ghostery: www.ghostery.com/
Your online choices: www.youronlinechoices.com/es/

In any case, you can find more information about this and disable the use of these cookies www.google.es/intl/es/analytics/privacyoverview.html

5.- UPDATES AND CHANGES IN THE WEB’S COOKIE POLICY

The Palancares website may modify this Cookie Policy in accordance with legislative and regulatory requirements, or in order to adapt this policy to the instructions given by the Spanish Data Protection Agency. Users are therefore advised to visit it periodically. When significant changes are made to this Cookie Policy, Users will be informed either via the website or by email to registered Users.

If you have any queries, please contact us at the following e-mail address: protecciondedatos@grupofuertes.com, for the attention of Elena Marín Lorente.

Privacy Policy

WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

Palancares Alimentación SL, with CIF: B73078792 and registered office in Calle Vega del Segura SN 30180 in Bullas (Murcia), is the Responsible for the treatment of the data provided by the user and guarantees, likewise, its treatment and confidential security, in accordance with the established in the European Regulation of Data Protection (“RGPD”).
The user may contact the Data Protection Delegate for any doubt or need he or she may have regarding data protection through protecciondedatos@grupofuertes.com, for the attention of Elena Marín Lorente.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

The user is hereby informed that Palancares will process the personal data provided by the user for the following purposes:

To guarantee the user the access and use of the different contents located in the web page. User registration to provide access to the various services available: consult all our active job offers, or leave your curriculum vitae for future vacancies.

User registration for the purchase of our products.
Informing the user by any means, including sending commercial communications to the e-mail address provided by the user, of Palancares products and services. Carry out promotional activities about PALANCARES services, including sending commercial communications to the e-mail address provided by the user.

Likewise, the user’s navigation data and cookies may be processed for the purposes of improving their accessibility as a user, personalising and analysing their navigation, as well as to show advertising and publicity based on their interests in accordance with our cookie policy, which must be accepted as a previous step to navigating our website.
Additionally, Palancares may use the data dissociated from the user, always preserving their anonymity, even after the relationship has ended, with the purpose of using them within its decision support and business management systems.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

The user is hereby informed that Palancares will process the personal data provided by the user for the following purposes:

To guarantee the user the access and use of the different contents located in the website.
User registration to provide access to the various services available: consult all our active job offers, or leave your curriculum vitae for future vacancies.
User registration for the purchase of our products.
Informing the user by any means, including sending commercial communications to the e-mail address provided by the user, of Palancares products and services.
Carry out promotional activities about PALANCARES services, including sending commercial communications to the e-mail address provided by the user.
Likewise, the user’s navigation data and cookies may be processed for the purposes of improving their accessibility as a user, personalising and analysing their navigation, as well as to show advertising and publicity based on their interests in accordance with our cookie policy, which must be accepted as a previous step to navigating our website.
Additionally, Palancares may use the data dissociated from the user, always preserving their anonymity, even after the relationship has ended, with the purpose of using them within its decision support and business management systems.

WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

The data may be processed only with the consent of the user, derived from the use of the website, the contracting of products or services, and any other consent that may be applicable at any given time.
The user’s consent is obtained both when registering as a user and in the various applications made on the website, and may be modified at any time by the user by exercising his or her rights. Processing may also be based, in the case of customers with contracts in force, on Palancares’ legitimate interests in offering related products and services, loyalty actions, the creation of profiles to offer products or services similar to those contracted and to communicate these data to third party companies for the purpose of administrative procedures for the admission of customers, fraud prevention, claims and debt collection.

The legitimate interest includes the processing of user data for security management and access control of support information systems.
In order to register as a user on the Palancares website, it is necessary to show that you are of legal age, as this is restricted to minors. By registering, you declare and guarantee that you are of legal age. In any case, Palancares is exonerated from the processing of data on minors without the consent of their parents or guardians.

WHO HAS ACCESS TO YOUR PERSONAL DATA?

The provision of the services that Palancares offers through its website may require that other third party service providers access the user’s personal data as data processors. The aforementioned service providers are located in Spain and, in any case, in the European Economic Area.
In addition to the above, Palancares may transfer or communicate personal data in order to meet its obligations to the Public Administration in cases where this is required in accordance with the legislation in force at any given time and, where appropriate, also to other bodies such as the State Security Forces and Bodies and the courts.

WHAT ARE THE USER’S RIGHTS?

To access certain services it will be necessary to register as a registered user on the website. The data to fill in the forms are provided freely and voluntarily, so that the data must be true and adjusted to reality. The user undertakes to make diligent use of and not to make his or her user name and password available to third parties.

The data provided by the user for the contracting of services or products are necessary for the maintenance of the contractual relationship, and failure to provide them would make it impossible to manage this relationship.

The user is responsible for the veracity of the data provided and must request its modification whenever necessary to ensure the correct processing of the data, the correct provision of the services contracted and the completion of the communications.
The user may exercise the rights of access, rectification or, where appropriate, request the deletion of his/her data when they are no longer necessary for the purposes for which they were collected, among other reasons.

The user may request the limitation of the processing of his or her data in the circumstances established in Article 18 of the RGPD, in which case they will only be kept for the exercise or defence of any possible claims.

The user may withdraw the consent granted at any time, opposing the processing of his or her data for a specific purpose, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal, or else opposing it, in which case his or her personal data will only be kept for the exercise or defence of possible claims.

The user may request Palancares to transfer his or her personal data, obtaining an electronic copy.

All these rights may be exercised by writing to Palancares at the following e-mail address: protecciondedatos@grupofuertes.com- Attention Data Protection Delegate, or by ordinary mail to the following address: Av. Antonio Fuertes, 1, 30840, Alhama de Murcia (Murcia), indicating the identification data, contact address or e-mail, reasons for the request and supporting documentation, for which you must provide proof of your identity.

In the event that the user does not obtain the response or satisfaction sought, Palancares informs you of your right to file a complaint with the Spanish Data Protection Agency, with address at C/Jorge Juan nº6, 28001 Madrid or via the Internet at the address

http://www.agpd.es/portalwebAGPD/CanalDelCiudadano.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Palancares will keep the user’s data for the duration of their contractual relationship and after that, if they have consented, the data will be kept for promotional actions for a period of two years. For other users the data will also be kept for a period of two years, without prejudice to the data retention obligations required by the applicable legislation in each case.

In short, the data shall not be kept longer than necessary for the purposes described above, without prejudice to the conservation that may be necessary for the formulation, exercise or defence of potential claims and/or whenever permitted by the applicable legislation.

WHAT SECURITY MEASURES ARE IN PLACE?

Palancares is committed to complying with its obligation of secrecy of personal data and its duty to protect them, and will adopt the necessary measures to avoid their alteration, loss, treatment or unauthorised access, in accordance with the provisions of applicable regulations.

Palancares has implemented the technical and organisational security measures necessary to guarantee the security of your personal data and to avoid its alteration, loss and unauthorised processing and/or access, taking into account the state of the technology, the nature of the data stored and the risks to which it is exposed, whether caused by human action or by the physical or natural environment, in accordance with the provisions of applicable regulations.

Likewise, supervision, control and evaluation of its processes are continuously carried out to ensure respect for privacy and information security, according to international standards.

Palancares saves all the information collected from cookies in a non-personal identification format. It is not possible to access this type of information obtained through cookies outside of Palancares or authorized third parties. Likewise, it will not be used for unsolicited communications.

Cookies do not contain any name but an IP address. After the user’s session has been cancelled, the information contained in the cookies is no longer available to Palancares.

The user must check if the configuration of the computer reflects whether it wants to accept cookies or not. The user can adjust the browser so that it warns before accepting cookies, or simply the user can adjust it so that it always rejects them, although in this case it will not be possible to access all the functions of this website. The “help” button on the browser lets you know how all this is done. The user does not need to have cookies activated to use or navigate through many parts of this and other Grupo Fuertes’ websites. In any case, if the user uses different computers in different locations, you will need to make sure that each browser is set to the user’s preferences regarding cookies.

CAN YOU CHANGE THE TERMS OF THIS PRIVACY STATEMENT?

From time to time, Palancares may make modifications and corrections to the Privacy Policy. Please check back regularly to see what changes may have been made and how they may affect you.