The data provided during the use of this website will be included in a file belonging to The Company to attend to the relationship with the Users, as well as for the development of the company’s commercial activities.
The User declares, under his/her responsibility, to have read this section in its entirety, that he/she is deemed to know and accept, expressly and fully, from the moment in which a data submission is made. If the User does not agree with the content of this section, he or she must therefore refrain from sending it and, therefore, we thank him or her for reading it again before sending any of the aforementioned forms.
Likewise, the User guarantees that the data provided are true, exact, complete and up-to-date, and is responsible for any damage or harm, direct or indirect, that may be caused as a result of non-compliance with this obligation.
Purpose
1. manage and process the User’s registration in the online shop, as well as each of the services requested by the User.
2. manage the company’s commercial and advertising communications.
3. in those cases where they make purchases online, in addition to the above purposes, manage the organization, delivery and collection of their order.
4. manage and process any queries, complaints or suggestions received through the Portal, as well as through the corporate profiles on social networks.
The personal data provided will be kept for as long as the User is registered on the Portal and the deletion of his or her personal data is not requested by the Portal.
The legal basis for the processing of the User’s data is the consent of the interested party, which, by accepting this privacy policy, is considered to have been given expressly, freely and voluntarily, with the aim of being able to carry out the activities offered by the Portal.
The sending of own commercial communications is based on the express consent of the User.
How have we obtained your data?
The personal data that we process in The Company. comes directly from the interested party.
The categories of data processed are:
- Identification data
- Personal characteristics
- Academic information
- Social Circumstances
- Commercial information
- Economic Data
- Data relating to transactions in goods and services
- Location data
Data transfer
Your data will not be passed on to third parties, unless legally obliged to do so. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial institutions for the collection of the purchased product as well as to those in charge of the processing necessary for the execution of the agreement.
In case of purchase or payment, if you choose any application, web, platform, bank card, or any other online service, your data will be transferred to that platform or will be processed in its environment, always with the maximum security.
To carry out the process of delivery or provision of the product or service contracted, it will be necessary to communicate or transfer the information you have provided to us to third parties, for example, to logistics, transport and delivery companies, etc.
When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.
Any person has the right to obtain confirmation as to whether or not The Company is processing personal data concerning them. The persons concerned have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, data subjects may request that the processing of their data be limited, in which case we will only keep them for the exercise or defence of claims.
In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data, for example in order not to receive any commercial communication. In this case, The Company will stop processing the data for these purposes, except for compelling legitimate reasons, or the exercise or defence of possible claims.
Users may exercise their rights of access, rectification, opposition and/or cancellation of their data by sending an e-mail to info@palancares.com.
The Company also informs the Users of the possible placement of “cookies”, which in no case store personal data. If Users do not wish to accept “cookies”, they must eliminate this possibility from their own browser. The non-admission of “cookies” may cause irregularities in the navigation of the website.